Book with Confidence

The world may have changed, however, our commitment to our guests and crew, the guest experience and their health, safety and wellbeing remains our key priority.

From the moment you book your customer’s holiday with us, we want them to feel the benefit of our award-winning service, and exceptional EmeraldVALUE. Rest assured; your customers are in safe hands when booking their next adventure with Emerald Cruises. We’ve created our book with confidence assurance to give your customers complete peace-of-mind when booking their next getaway with us.

Find out more about our Flexible Booking Policy, Complimentary Deposit Protection Plan, our commitment to your customers’ health & safety and the benefits of small ship cruising.

Your Peace of Mind

ABTA – Book with Confidence

Don’t just take our word for it. Emerald Cruises are fully accredited by ATOL, ABTA and IATA, and last year we were delighted to gain a Feefo Platinum Trusted Service Award, presented only to brands that go above and beyond to deliver outstanding customer service.
Consumer confidence in travel may have dipped in 2020, but by booking with a trusted travel professional, your customers can access knowledge, skills, passion and expertise. ABTA have developed a number of resources for your business to download and use in your marketing with the main message of ‘always look for the ABTA logo to #Bookwithconfidence’ – including on your website and social media channels. Visit to find out more.