Our Flexible Booking Policy
With our Flexible Booking Policy, you can defer your travel plans and transfer to an alternative departure date or itinerary up to 60 days prior to your cruise commencing* with no Emerald Cruises fees (third party fees may apply). This policy is available for new 2021 and 2022 bookings across our collection of European and Southeast Asia river cruises.
Free Deposit Protection Plan
Available for a limited-time our free Deposit Protection Plan offers additional peace of mind, and is available across our European and Southeast Asia collection of river cruises.^
ABTA, ATOL and IATA Accredited
Emerald Cruises are fully accredited by ATOL, ABTA and IATA, and are proud to have recently received recognition from Which? as a Recommended River Cruise Provider, confirming our commitment to excellence.
In addition, this year we were delighted to gain a Feefo Platinum Trusted Service Award, one of Feefo’s most coveted awards, and presented only to brands that go above and beyond to deliver outstanding customer service.
Rest assured, you are in safe hands when booking your next adventure with Emerald Cruises.