Welcome to the club

The EmeraldEXPLORER loyalty club entitles you to exclusive benefits, savings on future cruises, advance notice of new itineraries, and much more

Earn points and save money

At Emerald Waterways, we’re extremely proud of our continuous commitment to providing the best river cruises in Europe, Southeast Asia and beyond. And, as we continue to grow within the world of river cruising, we’re delighted to have had many returning guests, fascinated by the wonderful travel opportunities we provide and eager to embark on another journey. With this in mind, our Emerald Waterways loyalty scheme, EmeraldEXPLORER, has been created to reward you for your loyalty and how you build up your points couldn’t be simpler. 

Upon returning from your first river cruise, you will automatically become a member of our EmeraldEXPLORER loyalty club, entitling you to exclusive benefits, including savings on future cruises, advance notice of new itineraries, and much more. Our structure is not only designed to recognise your time spent with us, but how much you spend. So, the higher the category of your suite, the more points you’ll receive per day. And, for every subsequent cruise you take with us, you will earn EmeraldEXPLORER points. 

Loyalty tiers at a glance

  EmeraldEXPLORER Silver EmeraldEXPLORER Gold EmeraldEXPLORER Diamond
EmeraldEXPLORER points to qualify 1–4,999 5,000–9,999 10,000+
Welcome home voucher – an additional discount off your next cruise £100 per person £150 per person £200 per person
Refer a friend scheme £100 per booking discount for both referrer & friend £100 per booking discount for both referrer & friend £100 per booking discount for both referrer & friend
Complimentary luggage with each trip
(for 2019 departures)
EmeraldEXPLORER Silver backpack EmeraldEXPLORER Gold backpack or satchel EmeraldEXPLORER Diamond backpack or satchel or trolley
Exclusive member-only savings and offers
Exclusive advance notice of brochure launches
Exclusive EmeraldEXPLORER magazine

Loyalty categories

  • EmeraldEXPLORER Silver
    Upon returning home from your first Emerald Waterways river cruise, you’ll automatically become a Silver member. This means you’ll receive a complimentary EmeraldEXPLORER silver rucksack before every future departure, until you collect enough points to move up to the next level. As well as this, a £100 per person Welcome Home Voucher will be sure to ease those holiday blues. We’ll send you exclusive member-only savings and offers, advance notice of brochure releases, every edition of our exclusive EmeraldEXPLORER magazine and invitations to our events. Not forgetting, if you can’t wait to tell your friends about your Emerald Waterways experience, our Refer a Friend scheme will reward you if they decide to book too. Send your friends a Refer a Friend voucher and both referrer and friend will receive £100 booking discount on your next cruise. To move up to our Gold membership, all you have to do is collect 5,000 EmeraldEXPLORER points.
  • EmeraldEXPLORER Gold
    Upon returning home from your Emerald Waterways river cruise, Gold members will receive a complimentary EmeraldEXPLORER gold rucksack or satchel before every future departure, until you collect enough points to move up to the next level. As well as this, a £150 per person Welcome Home Voucher will be sure to ease those holiday blues. We’ll send you exclusive member-only savings and offers, advance notice of brochure releases, every edition of our exclusive EmeraldEXPLORER magazine and invitations to our events. Not forgetting, if you can’t wait to tell your friends about your Emerald Waterways experience, our Refer a Friend scheme will reward you if they decide to book too. Send your friends a Refer a Friend voucher and both referrer and friend will receive £100 booking discount on your next cruise. To move up to our Diamond membership, all you have to do is collect 10,000 EmeraldEXPLORER points.
  • EmeraldEXPLORER Diamond
    Upon returning from your cruise, Diamond members receive a complimentary EmeraldEXPLORER diamond backpack, satchel or cabin case before every future departure. Your Welcome Home Voucher will increase to £200 per person and is mailed to your home in a lovely Welcome Home package guaranteed to help ease those holiday blues. You will continue to receive your member-only savings and offers, advance notice of brochure releases, every edition of our exclusive EmeraldEXPLORER magazine and invitations to our events as a Diamond status member. Send your friends a Refer a Friend voucher and both referrer and friend will receive £100 booking discount on your next cruise. It's great to have your friends on board and be sure to tell us so we can book your cabins next to each other.
Earning your points
Cabin Daily Points
Stateroom (D, E, F & ES)
Riviera Deck
140
Panorama Balcony Suite (B, C & R)
Vista Deck
150
Panorama Balcony (A & P)
Horizon Deck
160
Grand Balcony Suite (S)
Horizon Deck
190
Owner's One-Bedroom Suite & Riverview Suite (SA & RA)
Horizon Deck
190

Southeast Asia

Emerald Harmony
(Cabin)
Daily Points
Stateroom (D)
Riviera Deck
100
Panorama Balcony Suite (B)
Vista Deck
110
Panorama Balcony Suite (A)
Horizon Deck
120
Panorama Balcony Suite (AP)
Pool Deck
130
Grand Balcony Suite (S)
Pool Deck
150
Owner's Suite (SA)
Pool Deck
150

Russia

Cabin Daily Points
Comfort & Deluxe Suite 100

Dalmatian Coast

The beautiful landscape of Dubrovnik
Cabin Daily Points
Category B 140
Category A 150
Category A+ 160

Egypt & Jordan

Pyramids with Camel
Cabin Daily Points
Categories ES, D & C
Restaurant & Lounge Decks
140
Category B
Middle Deck
150
Category A
Upper Deck
160
*Please note, EmeraldEXPLORER tiered points are allocated for the days spent on the cruise only. Guests on pre/post city stays and touring days will be rewarded with 100 points per touring day. For full terms and conditions, please click here.