To allow flexibility for our guests, we are now offering a Deposit Protection Plan, completely free of charge for a limited-time.
The free Deposit Protection Plan is available for new river cruise bookings throughout Europe and Southeast Asia, departing during 2021 and 2022.
Where you cancel a tour or cruise prior to the invoiced final payment date, and the Deposit Protection Plan applies, we will hold your deposit, less any third party cancellation and/or administrative fees incurred by us, for our tour products only, (i.e. not products provided by third parties such as air travel), then we will credit the remainder of the deposit towards an alternative cruise product, if you book within 24 months of cancellation.
If you do not rebook within 24 months, or utilise all of your deposit, it will be forfeited. If you have booked a tour with an applicable Fly Deal or other Earlybird Offer, any airline cancellation fees will be deducted from the deposit amount if flights have been ticketed.
The Deposit Protection Plan does not, nor is it intended to, replace travel insurance.
Terms and Conditions: Free Deposit Protection Plan is available on 2021 & 2022 European and Southeast Asia river cruises for new bookings made from 01 November 2020. This offer applies to new bookings only as is not applicable for re-bookings made with a Future Travel Credit voucher. Free Deposit Protection Plan is not available on our Russia or Egypt Cruises.