An important part of any river cruise is the service provided. All of our on board staff deliver an expert level of service, paying a close attention to detail when it comes to your individual needs, letting your river cruise be one of unrivalled comfort.
Whichever European river cruise you embark on, you’ll be joined on our Star-Ships by one of our dedicated Cruise Directors. Our Cruise Directors work tirelessly to deliver a personalised experience tailored to you, ensuring your cruise runs seamlessly from beginning to end. As experts in the regions they traverse, your holiday will be complemented by their deep knowledge of and enthusiasm for your destination.
To inspire your wanderlust for travel, we spoke to our Corporate Cruise Director, Ray Bauer, about his experiences travelling with us. Find out about his favourite destinations in Europe, learn about the excursions he would recommend to everyone, and read about the very special experiences he has shared with our loyal Emerald Waterways guests over the years.