Our awards

Experience Emerald Value first-hand

At the Cruise Critic UK Editors' Picks 2018 awards Emerald Waterways have been named the 'Best River Cruise Line for Value' for the fourth year running. Plus, this year we've also been awarded 'Best River Cruise Line for First-Timers'. After only a few years of gracing the rivers of Europe, it’s incredible to be recognised for our efforts in on-board innovation. It’s all part of our continued dedication to bringing the highlights of ocean cruising to the intimacy of the river.
Cruise Critic Best River Cruise Line for Value 2018 award logo

Best River Cruise Line for Value 2018

We are delighted to announce that we were given the Best River Cruise Line for Value award for the fourth consecutive year at the 2018 Cruise Critic UK Awards. These prestigious awards represent excellence in ocean, river and luxury cruising.

Cruise Critic Best River Cruise Line for First Timers 2018 award logo

Best River Cruise Line for First Timers 2018

We love introducing newcomers to the many delights of Europe’s postcard-worthy waterways, which is why we are happy to state that we also picked up the Best River Cruise Line for First Timers award at the 2018 Cruise Critic UK Awards.

2018 Magellan Gold Award logo

Exceptional Value River Cruising - Gold

At the 2018 Travel Weekly Magellan Awards, we were presented with the Gold Award for Exceptional Value River Cruising in the overall river cruising category, highlighting the impact of our Exceptional EmeraldVALUE promise. 

2018 Magellan Silver Awards logo

Contemporary Pool Design - Silver

While we attended the 2018 Travel Weekly Magellan Awards, we were also given the Silver Award for Contemporary Pool Design in the cruise elements category, highlighting the innovation behind our pool by day, cinema by night combination.

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Wave Awards 2018 - Favourite River Cruise Line

The Wave Awards feature the very best of the cruise industry in the United Kingdom. At the 3rd annual Wave Awards in London, we received highly commended at this prestigious award ceremony thanks to a public vote.

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Gold Trusted Service Feefo Award 2018

In 2018, we received the Feefo Gold Trusted Service Award for the second year in a row. This is one of Feefo’s most coveted awards, presented to brands that go above and beyond to deliver outstanding customer service.

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2018 Scottish Passenger Agent's Association

For the second consecutive year, we were delighted to be presented with this Scottish Passenger Agents’ Association award. We strive to offer the highest levels of service possible at Emerald Waterways and to be recognised for that commitment is incredibly rewarding.

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British Cruise Awards 2018 - Highly Commended

At the British Cruise Awards in 2018, we received a highly commended in the Best River Cruise Line category. This esteemed awards ceremony celebrates the very best of the cruise industry.

Cruise Critic - Editors Pick 2017

We are delighted to announce that we took home Best Value For Money at the Cruise Critic 2017 awards. David Winterton (Global Brand Curator for Emerald Waterways) was overjoyed. 
“Christmas has really come early. It’s a real honour to have received such an award for the 3rd consecutive year, so thank you to all who voted.”
 
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2017 Scottish Passenger Agent's Association

We strive to offer all of our guests the highest levels of service possible and to be recognised for this commitment is incredibly rewarding. We are happy to announce that we were named River Cruise Company of the Year at the 2017 Scottish Passenger Agents’ Association awards.

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2017 Gold Trusted Service 2017

The Feefo Gold Trusted Service award stands for all of our company values, being given solely to brands that go above and beyond to deliver outstanding customer service. We received this award in 2017 thanks to the ratings and reviews of our customers.

Silver Travel Advisor - Best River Cruise Line 2016

We are over the moon to announce that we were named Best River Cruise Line at the 2016 Silver Travel Awards. River cruise lovers from around the country cast their votes for us and we are happy that our dedication to innovation has been recognised by you yet again.

Cruise Critic - Editors Pick 2016 

We are proud to announce that, for the second year running, Cruise Critic crowned us Best River Line For Value. We look forward to building on this title during our future years of sailing along some of the most beautiful waterways in Europe and further afield.

Cruise Critic - Editors Pick 2015

Cruise Critic is the world’s leading cruise reviews site and their online community is known for its dedication to maintaining standards across the industry. We are delighted to announce that we took home ‘Best For Value’ from the 2015 awards ceremony.

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TTG Travel Awards - Best River Cruise Line 2015

This award was won based on the votes of agents from all over the country and it truly emphasises the hard work that goes on behind-the-scenes to deliver what we believe to be the impeccable river cruises that our guests deserve.

Cruise International - Best River Cruise Line 2015

We are delighted to announce that we were highly commended for the ‘Best River Cruise Line’ award at the 2015 Cruise International Awards.

Cruise International - Best New Ship 2015

Our drive for innovation is something that we believe enables us to go above and beyond for our customers. At the Cruise International Awards, we were highly commended for the ‘Best New Ship’ award.

Cruise Critic - Editors Pick 2014

At the Cruise Critic 2014 awards ceremony, we received our first real token of achievement in the form of the 2014 Editors’ Picks Best New River Ship award. We are proud that our Emerald Star and Emerald Sky Star-Ships were recognised for their modern and innovative features, now reflected across our entire fleet.