To allow flexibility for our guests, we are now offering a Deposit Protection Plan.
The Deposit Protection Plan (DPP) is available for new river cruise bookings in Europe and Asia, along with yacht cruise bookings with Emerald Yacht Cruises departing in 2021 & 2022.
The DPP is provided at a cost of £100 per person.
The DPP is not available on cruises in Russia and Egypt.
Where you cancel a tour or cruise prior to the invoiced final Payment Date, and the Deposit Protection Plan applies, we will hold your deposit, less any third party cancellation and/or administrative fees incurred by us, for our tour products only, (i.e. not products provided by third parties such as air travel), then we will credit the remainder of the deposit towards an alternative tour product, if you book within 24 months of cancellation. The DPP is not combinable with any other exceptional discounts or offers, that may be promoted at the time you pay your deposit.
If you do not rebook within 24 months, or utilise all of your Deposit, it will be forfeited. If you have booked a tour with an applicable Fly Deal or other Earlybird Offer, any airline cancellation fees will be deducted from the deposit amount if flights have been ticketed. The Deposit Protection Plan does not, nor is it intended to, replace travel insurance.