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The Emerald Experience > EmeraldEXPLORER

Welcome to the club

The EmeraldEXPLORER loyalty club entitles you to exclusive benefits, savings on future cruises, advance notice of new itineraries, and much more...

Earn points and save money

At Emerald Waterways, we’re extremely proud of our continuous commitment to providing the best river cruises in Europe and Asia. And, as we continue to grow within the world of river cruising, we’re delighted to have had many returning guests, fascinated by the wonderful travel opportunities we provide and eager to embark on another journey. With this in mind, our Emerald Waterways loyalty scheme, EmeraldEXPLORER, has been created to reward you for your loyalty and how you build up your points couldn’t be simpler. 

Upon returning from your first river cruise, you will automatically become a member of our EmeraldEXPLORER loyalty club, entitling you to exclusive benefits, including savings on future cruises, advance notice of new itineraries, and much more. Our structure is not only designed to recognise your time spent with us, but how much you spend. So, the higher the category of your suite, the more points you’ll receive per day. And, for every subsequent cruise you take with us, you will earn EmeraldEXPLORER points. 

 

Loyalty tiers at a glance

  EmeraldEXPLORER Silver EmeraldEXPLORER Gold EmeraldEXPLORER Diamond EmeraldEXPLORER Platinum
EmeraldEXPLORER points to qualify 1–4,999 5,000–9,999 10,000+ 25,000+
Welcome home voucher – an additional discount off your next cruise £100 per person £150 per person £200 per person £200 per person
Refer a friend scheme £100 per booking discount for both referrer & friend £100 per booking discount for both referrer & friend £100 per booking discount for both referrer & friend £100 per booking discount for both referrer & friend
Complimentary luggage with each trip
(for 2019 departures)
EmeraldEXPLORER Silver rucksack EmeraldEXPLORER Gold rucksack or satchel EmeraldEXPLORER Diamond Rucksack, satchel or sports bag EmeraldEXPLORER Platinum rucksack, satchel, sports bag or cabin case
Exclusive member-only savings and offers
Exclusive advance notice of brochure launches
Exclusive EmeraldEXPLORER magazine
Exclusive initations to events

*Please note, EmeraldEXPLORER tiered points are allocated for the days spent on the cruise only. Guests on pre/post city stays and touring days will be rewarded with 100 points per touring day.

The loyalty ladder

Check below for further details of each of our EmeraldEXPLORER loyalty tiers and the inclusions that they offer.

Silver (click to expand ↓)
Gold (click to expand ↓)
Diamond (click to expand ↓)
Platinum (click to expand ↓)

Europe

Cabin Daily Points
Stateroom (D, E, F & ES)
Riviera Deck
140
Panorama Balcony Suite (B, C & R)
Vista Deck
150
Panorama Balcony (A & P)
Horizon Deck
160
Grand Balcony Suite (S)
Horizon Deck
190
Owner's One-Bedroom Suite & Riverview Suite (SA & RA)
Horizon Deck
190

Southeast Asia

Mekong River Irrawaddy River Daily Points
Superior Suite
Jasmine Deck

Vista Suite
Lotus Deck
Maugham Suite
Mandalay Deck
100
Signature Suite
Orchid Deck
Orwell Suite
Upper Deck
110
Prestige Suite
Orchid Deck
Kipling Suite
Upper Deck
120
Grande Suite
Orchid Deck
Mandalay Suite
Upper Deck
150

Russia

Cabin Daily Points
Comfort & Deluxe Suite 100

Dalmatian Coast

Cabin Daily Points
Category C 140
Category B 150
Category A 160

Egypt

Cabin Daily Points
Categories ES, D & C
Restaurant & Lounge Decks
140
Category B
Middle Deck
150
Category A
Upper Deck
160
Call our Cruise Experts on 0808 159 4193
Call our Cruise Experts on 0808 159 4193
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