Meet the team

Discover what it is our team love about Emerald Waterways river cruises

At Emerald Waterways, our passion for river cruising and dedication to providing a truly inspirational introduction to the rivers of Europe, Southeast Asia and beyond is echoed within our team. We believe that the right people are integral to creating the exceptional experience we promise, from the initial booking process to every minute you spend on-board our Star-Ships.
With this in mind, every department, from our attentive reservationists and talented in-house marketing and design teams, to our knowledgeable Cruise Directors, continue to provide the award-winning level of customer service, that our guests have come to expect.

We’d like to introduce you to this passionate team, so that you can learn a little about them, gain an insight into what attracted them to the river cruising industry and hear what they love most about working for Emerald Waterways. Find out more about the people who work behind the scenes to create each wonderful travel experience, just for you, in our insightful Q&A series.
Your cruise experts
Darren Birch
Today, we’re chatting to Marketing Executive, Darren Birch, in a bid to discover what he gets up to at Emerald Waterways HQ, and what he loves about working in our fun and dynamic team.
David Winterton
We chat to David Winterton, our Global Brand Manager, about his role, his favourite Emerald Waterways experiences and much more.
Lewis Quigley
In this instalment of Discover Emerald Waterways, we chat to Trade Marketing Executive, Lewis Quigley, about his experience of working for us, and pick his brain for top tips for the first-time river cruiser. 
Luke Hunter
We talk to Digital Marketing Executive, Luke Hunter. We’ll ask him all about his day-to-day role, what you can look forward to on your trip, and why he loves working here so much.
Rebecca Turner
We chat to graphic designer, Rebecca Roche, about her work at Emerald Waterways, and find out more about some of the incredible experiences you can look forward to as an Emerald Waterways guest.
Sophie Pearson
Here, we talk to Reservations Specialist, Sophie Pearson, about life at Emerald Waterways, and pick her brain for advice for first-time river cruisers.
Victoria Wallman
In this instalment of Discover Emerald Waterways, we’re chatting to Product & Content Co-Ordinator, Victoria Wallman, about life at Emerald Waterways HQ.
Cruise Directors
Balaz Varga
What’s the best thing about being an Emerald Waterways Cruise Director, and which is the most exciting itinerary? We ask Cruise Director Balazs Varga for his thoughts.
Darren Collins
Cruise Director Darren Collins reveals the best thing about river cruising, the greatest places to visit and how exactly he became an Emerald Waterways Cruise Director.
Jana Pakstaitis
Jana Pakstaitis explains the most enjoyable part of being on the river, and which itinerary guests simply cannot miss. Learn a little bit more about Jana in this installment of Cruise Director Questions.
Michael Ondrus
We thought we’d ask Cruise Director Michael Ondrus what it is exactly that he loves about working for Emerald Waterways, and why he views river cruising as the best way to see Europe and Asia...
Nina van Loon
How do you become and Emerald Waterways Cruise Director, what’s the best thing about working on Europe’s rivers, and which itinerary would Cruise Director Nina van Loon advise, we ask her all that and more, below.
Patricia Muhardjo
What’s the best thing about working as a Cruise Director with Emerald Waterways? Which of our wonderful itineraries has won your heart? And, how would you advise an aspiring Cruise Director to succeed? Patricia Muhardjo tells us everything we need to know.
Wesley Peeman
In this instalment of Cruise Director Questions, we’re chatting to Wesley Peeman, about life at Emerald Waterways HQ and the most challenging part of his job.

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