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The Emerald Experience > Reviews


What our guests say

Here at Emerald Waterways we pride ourselves on including everything you need to ensure you have the perfect river cruise. The emphasis is on guests' enjoyment and peace of mind. Unforgettable experiences define our cruises and we give every last detail our full attention to ensure every guest enjoys a memorable holiday.

We are constantly evaluating our itineraries, excursions and service to ensure we offer the finest river cruise experiences. This involves talking to as many of our guests as possible, throughout and after their river cruise with us. This allows us to listen to feedback, understand our guests’ needs and implement suggestions wherever possible.

We love chatting to you all about your time with us, what you’ve enjoyed, and how we’ve made your river cruise extra special. Hearing kind words about our river cruises, on-board team and service is incredibly rewarding, and we would like to share a few of our favourite testimonials and reviews with you.

So, we have compiled just a fraction of the testimonials we have received for you to view. We believe these truly reflect the service and experiences we offer on-board every Emerald Waterways river cruise.

And, of course, we are always delighted to hear from any of our past guests about their experiences with us. So, if you’d like to share your thoughts or feelings about your time with Emerald Waterways, please click the ‘Email us’ link below and let us know how you enjoyed your Emerald Waterways experience.  

Emerald Waterways Guests' Reviews

Emerald Waterways Guests' Reviews

Star Ships

Watch what our guests have to say about our Star ships, cabins, food and the staff.
Emerald Waterways

"All the staff were excellent, polite, helpful and cheerful."

Mr & Mrs Blake
Emerald Waterways

"I loved going into the pool in the mornings - it's such a great way to start the day off!"

Mrs Johnson

"Never having done a river cruise before, we found it most enjoyable!"

Mr & Mrs Romeo

What the journalists say about Emerald Waterways...

Emerald Waterways

“The river boat that rocks"

Sue Bryant, Sunday Times
Emerald Waterways

"The ships have some remarkable features."

Caroline Hendrie, Mail on Sunday
"The cool way to cruise in Europe. Emerald cuts a pretty sleek profile on the river. As I sit in front of the big screen, stars twinkling above the opened roof, it's pretty special. In fact, it's on the way to being as good as it gets"
Jane Knight, The Times Travel Editor
Emerald Star

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