At the forefront of the dedicated team responsible for delivering our world-class service are our Cruise Directors. Experienced in helping people see more of our beautiful world, our Cruise Directors are responsible for the success of your journey, dotting the i’s and crossing the t’s to guarantee your comfort, engagement and complete satisfaction.
When you step on-board your Emerald Waterways Star-Ship for the first time, one of the first people you’ll meet is your Cruise Director, there to welcome you and ensure a smooth check-in. From there, they’ll be an ever-helpful presence, there to answer queries, solve problems, and offer local insight into the many wonderful destinations you’ll visit over the course of your Emerald Waterways river cruise.
In line with our award-winning service, we select only the very best Cruise Directors to accompany our guests on their enriching Emerald Waterways journey. Each individual in the Cruise Director team brings their own expertise, knowledge and experience to the job, giving our guests a passionate and dependable point of contact for local insight and general cruise enquiries.
We’re proud of each and every one of our Cruise Directors, and are keen for you to meet them ahead of your Emerald Waterways journey. Discover the hard work and dedication of our team below in our Cruise Director Q&A series.