The Emerald Experience > Cruise Director Questions

Cruise Director Questions

Emerald Waterways' Simona Timir tell us how a Cruise Director must be the 'Voice Of The Ship'



Looking after Emerald Waterways' guests is a serious job - from ensuring the entertainment is up to scratch to working out what guests will do when they step foot off the vessel. They are there to cater to passengers' every whim and make sure they have the holiday of a lifetime. It's a job that is as challenging as rewarding.

We asked Simona Timir, pictured left, one of Emerald Waterways' longest-serving cruise directors, what the job entails and where her favourite Emerald Waterways destination is.

What does a cruise director's job entail exactly?

The cruise director is 'the voice of the ship'. As the ships cruise director, I make sure all our guests have a wonderful time by ensuring the programme both on board and on shore runs smoothly.

How long have you been with the company?

I am proud to say I have been working for Emerald Waterways since it launched in 2013. In this short time I have sailed on all four ships.

What's your favourite Emerald Waterways destination?

It's so difficult to make just one choice. In spring I love the wildness and untouched nature of the lower Danube. In the summer it is the Amsterdam to Budapest route and sailing on the Rhine, Main and Danube.

View our 15 day Splendours of Europe river cruise here >

Reception-AreaWhat is the typical reaction from those coming on board?

I love watching our guests come on board for the first time. They are so impressed with the reception area which welcomes them. They also comment on how beautiful, modern and spacious the ship is.

What do you like most about your job?

I love my job as it is always challenging, never boring and i love meeting guests from all parts of the world and enjoy hearing about their cultural experiences.

Have you ever had to deal with any unusual requests?

There are many requests on cruises, everybody has different expectations and on the ship we do our best to fulfil them... but 'unusual requests?' Not really. Or maybe I am used to too many things and find them all normal.

Simona-Timir-Cruise-DirectorWhat's the entertainment like on board?

On each ship there is an on board musician who plays every evening in the lounge. Then, depending on the route, we have local dancers and musicians come on board for one night during the sailing. Those experiences allow our guests to feel closer to the local culture. Plus, the crew usually has one evening where they entertain the guests.

Why should people take an Emerald Waterways cruise?

The Emerald ships are fabulous: bright, spacious, the facilities are just great for a river ship and the crew are welcoming and make you feel like a star. So fitting for cruising on our Star-Ships.

                  Simona meets journalist John Simpson

At your service

As an Emerald Waterways Cruise Director, Simona ensures the smooth running of the ship’s entertainment and activities and takes care of the arrangements for passenger excursions. Alongside Simona, our entire crew work together to provide award-winning service across every department.

We are proud to have one of the very best crew-to-guest ratios on Europe’s rivers, which means that you can enjoy the high level of personal service that helps to set up apart from other river cruise companies. And, as Simona points out, no request is ever too much trouble. We’re used to accommodating travellers from all over the world, each with their own unique requirements.

Come and join us on one of our unforgettable river cruises and enjoy our incredibly accommodating and friendly service for yourself. We look forward to showing you the best of Europe and Asia’s waterways. 

Meet more of the Emerald Waterways team here >

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