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The Emerald Experience > Meet the team > team talk

Team Talk

Our Manchester-based cruise experts name their favourite Star-Ship features and destinations

Darren Birch

Why do you like working for Emerald Waterways?

For me, I like the fact that Emerald Waterways is such an interesting and exciting product; with new ships and destinations, there is always something to learn and explore. I am particularly excited about our new Secrets of the Douro cruise and Emerald Radiance, a new addition custom-built to navigate the Douro river.

What do you love most about our ships?

This has to be the innovative pool area. An indoor heated pool with a retractable roof for those sunny days, which transforms as if by magic into an evening cinema where you can grab some popcorn and relax with a movie or an iconic musical concert.

What is your favourite destination and why?

Budapest is a favourite, being home to so many UNESCO World Heritage sites there’s lots to explore, yet the city has a cosmopolitan feel. The evening river cruise along the Danube, taking in the Parliament Building and the Chain Bridge lit up in all their glory is a true highlight.

Lewis Nolan

Why do you like working for Emerald Waterways?

Emerald Waterways is a pioneer. From the ship design to the inclusions, we are making a reputation for ourselves with our guests and also our competitors. Even though we are a young company we have many guests that have attended three cruises already. We are only getting bigger and better but still keeping that high level of service and quality.

What do you love most about our ships?

My favourite part of the ship is the atrium with its sleek design and luxurious style it is a showcase of what is yet to come as you enter the ship. The reception itself is friendly and welcoming with knowledgeable and professional staff manning the station 24 hours a day.

What is your favourite destination and why?

Amsterdam is definitely a great way to start or end any cruise. Whether its art museums or a bike ride there is plenty to do and see in this brilliant city. A canal boat ride will give you a different perspective of this vibrant city and its culture.

 

Martin Owens

Why do you like working for Emerald Waterways?

As Emerald Waterways is a multi award-winning river cruise line, I know our guests receive excellent service from booking to getting home and booking their next cruise with us. As a team everyone offers exceptional value and service as standard.

What do you love most about our ships?

I love the Emerald Waterways ships as they are very spacious and offer fantastic culinary delights throughout — and service that rivals many five-star hotels. The infinity pool at the rear of the ship is amazing to swim in as you sail along the river.

What is your favourite destination and why?

My favourite destination is Vienna, with great shopping at the local markets and the architecture and history of this city is amazing and captivated me with stories of Mozart and Strauss’s music and their lives. The Viennese concert was mindblowingand spectacular.

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