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The Emerald Experience > New to River Cruising? > Meet Our Cruise Directors

Meet Our Cruise Directors

Our highly skilled, experienced and dedicated Cruise Directors will help make every day on-board an Emerald Waterways cruise extra special.

From your initial enquiry to your final departure, we pride ourselves on exceptional care, quality and service, ensuring our customers enjoy an unforgettable experience when exploring the world’s waterways on-board an Emerald Waterways Star-Ship.

At the forefront of the dedicated team responsible for delivering our world-class service are our Cruise Directors. Experienced in helping people see more of our beautiful world, our Cruise Directors are responsible for the success of your journey, dotting the i’s and crossing the t’s to guarantee your comfort, engagement and complete satisfaction.

When you step on-board your Emerald Waterways Star-Ship for the first time, one of the first people you’ll meet is your Cruise Director, there to welcome you and ensure a smooth check-in. From there, they’ll be an ever-helpful presence, there to answer queries, solve problems, and offer local insight into the many wonderful destinations you’ll visit over the course of your Emerald Waterways river cruise.

In line with our award-winning service, we select only the very best Cruise Directors to accompany our guests on their enriching Emerald Waterways journey. Each individual in the Cruise Director team brings their own expertise, knowledge and experience to the job, giving our guests a passionate and dependable point of contact for local insight and general cruise enquiries.

We’re proud of each and every one of our Cruise Directors, and are keen for you to meet them ahead of your Emerald Waterways journey. Discover the hard work and dedication of our team below in our Cruise Director Q&A series. 

Your Cruise Directors


Balaz Varga

What’s the best thing about being an Emerald Waterways Cruise Director, and which is the most exciting itinerary? We ask Cruise Director Balazs Varga for his thoughts. 

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Darren Collins

Cruise Director Darren Collins reveals the best thing about river cruising, the greatest places to visit and how exactly he became an Emerald Waterways Cruise Director.

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Nina van Loon

How do you become and Emerald Waterways Cruise Director, what’s the best thing about working on Europe’s rivers, and which itinerary would Cruise Director Nina van Loon advise, we ask her all that and more, below. 

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Jana Pakstaitis

Jana Pakstaitis explains the most enjoyable part of being on the river, and which itinerary guests simply cannot miss. Learn a little bit more about Jana in this installment of Cruise Director Questions.

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Wesley Peeman

In this instalment of Cruise Director Questions, we’re chatting to Wesley Peeman, about life at Emerald Waterways HQ and the most challenging part of his job.

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Michael Ondrus

We thought we’d ask Cruise Director Michael Ondrus what it is exactly that he loves about working for Emerald Waterways, and why he views river cruising as the best way to see Europe and Asia...

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Patricia Muhardjo

What’s the best thing about working as a Cruise Director with Emerald Waterways? Which of our wonderful itineraries has won your heart? And, how would you advise an aspiring Cruise Director to succeed? Patricia Muhardjo tells us everything we need to know.

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